{"report_metadata":{"generated_at":"May 5, 2026 at 07:13 p.m. PDT","report_type":"BC Newcomer Services Pilot — Feedback Report","organization":"NATION CODE CANADA","program":"BC Newcomer Services Pilot","region":"British Columbia, Canada","version":"1.0"},"summary":{"total_responses":53,"ratings_breakdown":[{"label":"Yes, very helpful","count":53,"percentage":"100.0%"}],"demographics":{"time_in_bc":[{"label":"More than 6 months","count":27},{"label":"3-6 months","count":8},{"label":"Just arrived (this week)","count":9},{"label":"Less than 1 month","count":5},{"label":"1-3 months","count":4}],"immigration_status":[{"label":"Work Permit","count":8},{"label":"Refugee Claimant","count":13},{"label":"Study Permit","count":10},{"label":"Refugee / Protected Person","count":10},{"label":"Permanent Resident","count":12}],"urgent_needs":[{"label":"Finding a place to live","count":10},{"label":"Finding a job","count":15},{"label":"Basic setup (SIN, bank, health insurance)","count":9},{"label":"Counselling or mental health support","count":6},{"label":"Learning English","count":4},{"label":"Support for family/children","count":9}],"english_levels":[{"label":"Intermediate (basic conversations)","count":27},{"label":"Beginner (little to no English)","count":19},{"label":"Advanced (fluent)","count":7}],"support_network":[{"label":"No, I'm completely alone","count":41},{"label":"Yes, but they cannot help much","count":9},{"label":"Yes, they can help me","count":3}],"locations":[{"label":"Vancouver","count":12},{"label":"Surrey / Delta / White Rock","count":11},{"label":"Burnaby","count":12},{"label":"Richmond","count":5},{"label":"Tri-Cities (Coquitlam, New Westminster)","count":9},{"label":"Outside Metro Vancouver","count":1},{"label":"Other Metro Vancouver","count":3}]}},"detailed_responses":[{"entry_number":1,"submitted_at":"April 25, 2026 at 10:54 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Work Permit","urgent_need":"Finding a place to live","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":2,"submitted_at":"April 18, 2026 at 10:50 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"3-6 months","immigration_status":"Refugee Claimant","urgent_need":"Finding a job","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":3,"submitted_at":"April 15, 2026 at 09:41 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Study Permit","urgent_need":"Finding a job","english_level":"Advanced (fluent)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":4,"submitted_at":"April 14, 2026 at 09:35 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Study Permit","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":5,"submitted_at":"April 12, 2026 at 11:47 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Refugee / Protected Person","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Richmond"}},{"entry_number":6,"submitted_at":"April 12, 2026 at 10:33 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Finding a job","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":7,"submitted_at":"April 7, 2026 at 10:49 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Counselling or mental health support","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":8,"submitted_at":"April 6, 2026 at 11:25 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Work Permit","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"Yes, but they cannot help much","location":"Burnaby"}},{"entry_number":9,"submitted_at":"April 6, 2026 at 09:50 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":10,"submitted_at":"April 2, 2026 at 11:29 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Permanent Resident","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":11,"submitted_at":"April 1, 2026 at 12:12 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Finding a job","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":12,"submitted_at":"April 1, 2026 at 08:53 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"3-6 months","immigration_status":"Refugee / Protected Person","urgent_need":"Learning English","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":13,"submitted_at":"March 31, 2026 at 08:05 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Study Permit","urgent_need":"Finding a place to live","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":14,"submitted_at":"March 30, 2026 at 08:24 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":15,"submitted_at":"March 27, 2026 at 09:31 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Less than 1 month","immigration_status":"Refugee / Protected Person","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":16,"submitted_at":"March 26, 2026 at 12:31 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Study Permit","urgent_need":"Finding a place to live","english_level":"Intermediate (basic conversations)","support_network":"Yes, but they cannot help much","location":"Burnaby"}},{"entry_number":17,"submitted_at":"March 25, 2026 at 09:17 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Support for family/children","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":18,"submitted_at":"March 25, 2026 at 10:56 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Finding a place to live","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":19,"submitted_at":"March 23, 2026 at 07:58 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"3-6 months","immigration_status":"Refugee / Protected Person","urgent_need":"Support for family/children","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":20,"submitted_at":"March 23, 2026 at 12:44 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"3-6 months","immigration_status":"Study Permit","urgent_need":"Finding a place to live","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Richmond"}},{"entry_number":21,"submitted_at":"March 22, 2026 at 10:41 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Finding a job","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":22,"submitted_at":"March 21, 2026 at 08:20 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Counselling or mental health support","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":23,"submitted_at":"March 21, 2026 at 07:01 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Study Permit","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":24,"submitted_at":"March 20, 2026 at 10:19 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"1-3 months","immigration_status":"Refugee Claimant","urgent_need":"Support for family/children","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":25,"submitted_at":"March 20, 2026 at 09:14 a.m. PDT","rating":"Yes, very helpful","comment":"The pilot is heading in the right direction. It already improves how services are accessed, but refining the user flow and clarity would make it much stronger.","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Counselling or mental health support","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":26,"submitted_at":"March 20, 2026 at 09:11 a.m. PDT","rating":"Yes, very helpful","comment":"I tested the pilot and I like the direction. It’s not perfect yet, but it definitely has potential to make things much simpler.","responses":{"time_in_bc":"More than 6 months","immigration_status":"Work Permit","urgent_need":"Support for family/children","english_level":"Advanced (fluent)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":27,"submitted_at":"March 20, 2026 at 09:10 a.m. PDT","rating":"Yes, very helpful","comment":"It’s a good idea but I think it still needs some refinement to be fully user friendly.","responses":{"time_in_bc":"3-6 months","immigration_status":"Work Permit","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":28,"submitted_at":"March 20, 2026 at 09:03 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Refugee Claimant","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Richmond"}},{"entry_number":29,"submitted_at":"March 19, 2026 at 06:23 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"3-6 months","immigration_status":"Work Permit","urgent_need":"Counselling or mental health support","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":30,"submitted_at":"March 18, 2026 at 06:07 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"1-3 months","immigration_status":"Refugee / Protected Person","urgent_need":"Support for family/children","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":31,"submitted_at":"March 18, 2026 at 02:35 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"1-3 months","immigration_status":"Study Permit","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":32,"submitted_at":"March 18, 2026 at 01:37 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Less than 1 month","immigration_status":"Work Permit","urgent_need":"Learning English","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Vancouver"}},{"entry_number":33,"submitted_at":"March 18, 2026 at 08:22 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Less than 1 month","immigration_status":"Refugee / Protected Person","urgent_need":"Finding a place to live","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":34,"submitted_at":"March 17, 2026 at 08:53 p.m. PDT","rating":"Yes, very helpful","comment":"“The suggestions that were provided were relevant to my needs.”","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Finding a place to live","english_level":"Advanced (fluent)","support_network":"Yes, but they cannot help much","location":"Vancouver"}},{"entry_number":35,"submitted_at":"March 17, 2026 at 01:35 p.m. PDT","rating":"Yes, very helpful","comment":"It is helpful.\nThank you","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Refugee Claimant","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":36,"submitted_at":"March 17, 2026 at 12:29 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Permanent Resident","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Burnaby"}},{"entry_number":37,"submitted_at":"March 17, 2026 at 09:49 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Advanced (fluent)","support_network":"Yes, they can help me","location":"Vancouver"}},{"entry_number":38,"submitted_at":"March 15, 2026 at 11:24 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Less than 1 month","immigration_status":"Work Permit","urgent_need":"Learning English","english_level":"Beginner (little to no English)","support_network":"Yes, but they cannot help much","location":"Richmond"}},{"entry_number":39,"submitted_at":"March 14, 2026 at 11:30 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Outside Metro Vancouver"}},{"entry_number":40,"submitted_at":"March 13, 2026 at 10:44 a.m. PDT","rating":"Yes, very helpful","comment":"Good app","responses":{"time_in_bc":"Less than 1 month","immigration_status":"Refugee / Protected Person","urgent_need":"Finding a place to live","english_level":"Beginner (little to no English)","support_network":"Yes, but they cannot help much","location":"Surrey / Delta / White Rock"}},{"entry_number":41,"submitted_at":"March 12, 2026 at 11:01 a.m. PDT","rating":"Yes, very helpful","comment":"Thank You!","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Refugee / Protected Person","urgent_need":"Learning English","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":42,"submitted_at":"March 12, 2026 at 10:06 a.m. PDT","rating":"Yes, very helpful","comment":"This is a great idea. It would be very helpful if the app could eventually connect to all departments.","responses":{"time_in_bc":"3-6 months","immigration_status":"Study Permit","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"Yes, but they cannot help much","location":"Burnaby"}},{"entry_number":43,"submitted_at":"March 11, 2026 at 01:53 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee Claimant","urgent_need":"Counselling or mental health support","english_level":"Advanced (fluent)","support_network":"Yes, they can help me","location":"Vancouver"}},{"entry_number":44,"submitted_at":"March 11, 2026 at 12:22 p.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"3-6 months","immigration_status":"Refugee Claimant","urgent_need":"Support for family/children","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":45,"submitted_at":"March 11, 2026 at 11:16 a.m. PDT","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Permanent Resident","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}},{"entry_number":46,"submitted_at":"March 11, 2026 at 11:06 a.m. PDT","rating":"Yes, very helpful","comment":"It's great","responses":{"time_in_bc":"1-3 months","immigration_status":"Study Permit","urgent_need":"Finding a place to live","english_level":"Beginner (little to no English)","support_network":"No, I'm completely alone","location":"Richmond"}},{"entry_number":47,"submitted_at":"March 7, 2026 at 11:33 a.m. PST","rating":"Yes, very helpful","comment":"That is great, quick and reliable","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Support for family/children","english_level":"Intermediate (basic conversations)","support_network":"Yes, but they cannot help much","location":"Other Metro Vancouver"}},{"entry_number":48,"submitted_at":"March 4, 2026 at 11:15 a.m. PST","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Refugee / Protected Person","urgent_need":"Finding a place to live","english_level":"Intermediate (basic conversations)","support_network":"Yes, but they cannot help much","location":"Surrey / Delta / White Rock"}},{"entry_number":49,"submitted_at":"March 3, 2026 at 08:13 p.m. PST","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Refugee / Protected Person","urgent_need":"Finding a job","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Other Metro Vancouver"}},{"entry_number":50,"submitted_at":"March 3, 2026 at 04:01 p.m. PST","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Study Permit","urgent_need":"Support for family/children","english_level":"Intermediate (basic conversations)","support_network":"Yes, they can help me","location":"Burnaby"}},{"entry_number":51,"submitted_at":"March 3, 2026 at 02:46 p.m. PST","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Counselling or mental health support","english_level":"Advanced (fluent)","support_network":"No, I'm completely alone","location":"Tri-Cities (Coquitlam, New Westminster)"}},{"entry_number":52,"submitted_at":"March 2, 2026 at 12:58 p.m. PST","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"More than 6 months","immigration_status":"Permanent Resident","urgent_need":"Support for family/children","english_level":"Advanced (fluent)","support_network":"Yes, but they cannot help much","location":"Other Metro Vancouver"}},{"entry_number":53,"submitted_at":"March 2, 2026 at 10:42 a.m. PST","rating":"Yes, very helpful","comment":"(no comment)","responses":{"time_in_bc":"Just arrived (this week)","immigration_status":"Work Permit","urgent_need":"Basic setup (SIN, bank, health insurance)","english_level":"Intermediate (basic conversations)","support_network":"No, I'm completely alone","location":"Surrey / Delta / White Rock"}}]}